2020 Ford Explorer ST 4WD

I bought a 2025 Explorer ST, and I could not say enough about salesman Joel. Joel had sent me updates from production to delivery even on his off days! Eddy and Neil finalized all the paperwork and made it such an easy process. Top notch dealership. Highly recommended!

I went to Neilson Ford to look around for a vehicle. I was looking around and multiple vehicles, But I was looking at one in particular, which was a 2021 Dodge Durango. After looking around for a while, I was greeted by a sales woman named Ariell. She was very pleasant to talk to. I asked her many questions about the Durango. She took me right and answered all the questions I had and when it came time to make a deal, she worked with her sales manager to give me the deal that I want. I went to only one dealership, which was Nielsen Ford and ended up leaving with a good deal that same day. The whole process from beginning to end was very smooth. Ariell And the sales manager all made me feel welcome there. Thanks to all of them. I was able to leave just a few days later with the car that I wanted and at the price that I wanted. So thank you to Ford for the exceptional customer service that you provided. I will definitely recommend this dealership to other people that I know.

I bought my first expedition today. I’m a huge numbers guy like many people I’m sure. This place competitively beat all other offers I was given, worked around my work schedule, and had me in/out within an hour of my arrival. That’s pretty unheard of so I needed to leave the review today. The sales guy I worked with was Steve who was super communicative and Eddy the manager who worked on my deal and got it done without any hassle and Scott who was not pushy on anything in the finance office and made it an easy experience. I would definitely purchase my next ford here.