2023 Ford Explorer ST 4WD

This was the first time in decades we needed to shop for a used car that met a certain budget and timeline. Austin was our sales representative and is as genuine as they come. He really wanted what was best for our family and son (new driver) and talked with us about the car, the safety features and how comfortable the car would be for our family and our needs. He was communicative every step of the way! Marc stepped in to support the sale and worked to meet us where we needed to be and did so with a great deal of patience and understanding. What an experience - we are grateful for your service and professionalism!

5 star experience from start to finish. My Fiancée has been looking to buy her first car for over a year now. We were recommended to Volo Annapolis by a family friend. During our first visit in late 2023 we met Melissa Angelis. She showed several models and work closely with my fiancée to educate her on the features of each vehicle. However, during that visit we did not select a car. Leading up to March 2024 Melissa continued to follow up throughout the end of the year and going into 2024. Melissa kept us informed of the branch’s inventory and provided us numbers that fit our budget. Melissa was patient, motivated, and easy to work with. In May 2024 my fiancée made a selection. I would recommend anyone to go to Volo Annapolis if they are looking to purchase or lease a car. Melissa and the other sales professionals there are excellent.

I recently purchased a certified used Volvo from Volvo Cars Annapolis. Alan Hannon was familiar to me and my husband. He continues to go above and beyond to provide an excellent customer/buyer experience. We additionally worked with Michael Lash, who was also great to work with. Both gentlemen have followed up after the purchase to make sure everything is alright and that I feel comfortable with the vehicle and it’s new to me “bells and whistles.” They have happily answered my questions.