2022 Ford Explorer Platinum 4WD

Everyone is always friendly. Carla the servic manager is my favorite knows my name and very helpful

Really good experience. Our sales rep, Joya, was an absolute pleasure to work with. Financing was the fastest I’ve ever had with a dealer!! Thank you, Joya and Tony for a great experience!!!!

I was about 3.5 hours into a 4 hour trip north when my vehicle decided to not work. I had my dog with me, and was also having some serious back issues on top of that. I had my vehicle towed to Team since they were the closest Jeep dealer. Everyone there could tell I was stressed and not amused, but each person there was incredibly kind. I don’t know if it’s allowed & I hope they don’t get in trouble for me posting this but they even allowed me to bring my dog inside the building to cool off. She’s not a service dog & I never bring her into businesses so this is not something I would normally ever expect or ask or even plan for, so I was grateful that they not only allowed that, but also didn’t make me feel badly about it. I don’t know a crazy amount about vehicles but I know enough to know when I’m being screwed. They seriously could’ve taken me for a ride on this and they didn’t. They were honest & the mechanic and I even joked as he described the issue. Turns out my fuel gauge sensor is broken & I just ran out of gas (tank still said 1/4 full). The problem may be costly to fix, but isn’t something that can’t be managed safely for the time being. I just appreciate the team for being so kind when I was not in a great place & for renewing my faith in humanity.