2021 Ford Explorer Platinum 4WD

I really like Nick in sales and Liz in service they have really helped me out and I appreciate them very much for helping me find a vehicle for my friend and her family! The vehicle I bought was everything I could have ever imagined! Unfortunately the first three weeks I had it the engine light had come on and I was greatly disappointed! The new vehicle I just bought was breaking down on me…so I took it to the service department and told Nick about my problem. They were very nice and understood my frustration and they made it right by getting the new car I just purchased back on the road! Thank you all for your help! You have another extremely satisfied customer! Now if y’all could just drop my 9% interest rate being charged by gm motors finance with an 800 and more credit it score I have y’all got to be tripping. That should be like a 6% make that happen and you have a lifetime customer!

Bought my first car today! We had met Terry when we came to look at potential new cars and he was just so real. We never felt like he was there to take our money and send us off! Today we came in and requested Terry and I couldn’t have asked for a better experience! Thank you Terry for making this so easy on me! You are awesome!

Mr. Chap is an outstanding Service Representative at Lakeside Chevrolet in Rockwall, Texas. His consistent friendliness, along with his extensive knowledge, guarantees that every customer receives top-notch service. Always attentive and engaged, Mr. Chap makes sure that customers feel heard, understood, and well-informed throughout the maintenance and service process. His clear communication and unmatched expertise instill confidence, allowing customers to proceed with ease. I would also like to highlight the essential role played by his teammate and mechanic, Mr. Jeff. His impressive skills perfectly complement Mr. Chap’s exemplary service. Together, they create a seamless and remarkable customer experience that undoubtedly deserves a five-star rating. Their collaboration is key to ensuring customer satisfaction and loyalty at Lakeside Chevrolet.