2018 Ford Explorer Platinum 4WD

Okay, here goes! I've been to many dealerships in the Portland area in the last month, and I'm pleased to say my experience at Columbia Motors with the staff was more than I could ask or expect - I've had bad experiences with "pushy salesmen" in the past specifically at the Honda Civic dealership. I had an outstanding experience at Columbia Motors Dealership, and I owe it all to Danny - the car salesman who helped me buy my new car. From the moment I stepped into the dealership, Danny's professionalism and genuine enthusiasm made the entire process smooth and enjoyable. WHY? Because he wasn't pushy at all. He had extensive knowledge about the different car models, features, and financing options to find the car that perfectly aligned with my needs. He patiently answered all my questions, and I had A LOT. But at the end of our meeting, I felt confident about my choice. What truly stood out was Danny's commitment to customer satisfaction. He went above and beyond to accommodate my preferences, making the entire car-buying experience a breeze. He actually listened to what I wanted instead of trying to upsell or push me into buying a car that was over my budget. If you're in the market for a new car and want an exceptional buying experience, I highly recommend seeking out Danny at Columbia Motors Dealership. Thank you, Danny, for your outstanding service and for making this significant purchase such a positive and memorable experience! ?????

Will start by saying customer service great! Was looking for a truck for few weeks and my buddy recommended Columbia Motors and they did not disappoint! Dan is super great, helping me find the best truck for my budget. Made whole process super simple. Highly recommend there really honest super professional!

Above and Beyond Expectations - Columbia Motors Shines! My husband and I set our hearts on a RAM truck he found at Columbia Motors, we had an unbelievable glowing review of the exceptional service we received and the Ram truck sitting out front! It was a beauty in great condition but on our initial test drive we noticed a ticking sound. The Columbia Motors team took control with an eagerness to resolve it, showcasing their commitment to quality and customer satisfaction. After resolving the issue we finalized our sale. After leaving and reveling in excitement with our new truck, we heard it again. We called Columbia Motors and without hesitation, they insisted we return the truck for further inspection. What was nothing short of extraordinary service, they voluntarily went back to check their work. Their relentless drive, more than once, showed us their exceptional customer care. Rarely do you encounter a dealership or any business these days with such dedication and determination to provide exceptional customer care. They exceeded our expectations. Columbia Motors sets a new benchmark for what excellence looks like in customer service. They were not just selling us a truck; they were building a relationship grounded in trust and exemplary service. I have a deep appreciation for the lengths Columbia Motors went to ensure our satisfaction. It’s clear that their philosophy is not just about making sales, but about creating happy, loyal customers. A big SHOUT OUT to the guys and team for 2x+ the dedication in repair on our Ram. If you're looking for a dealership that stands by their vehicles and values their customers above all, look no further than Columbia Motors. John & PJ Ott, Wild Side Destinations & Destination Weddings, Colton, Oregon