2022 Ford Explorer Platinum HEV

Just purchased my first electric car from Chapman Chandler! Steve Burgess was my Internet salesman and he made the process so easy! He gave me every quote I asked for and there were many, plus he helped me find the exact car I was looking for! I didn’t have to come in and haggle on price, we did all of that off site! I’m very busy so his help was exactly what I was looking for!! He was extremely professional and never made me feel like I was just a female that wasn’t going to buy a car!! Plus I loved that he was a retired law enforcement officer because i wanted to support him too! I give my Chapman experience 5 stars because of Steve and if you’re looking for an electric vehicle, he sure knows a lot about them!! Thanks so much for making this so easy and being over the top helpful!

Chapman BMW excelled again! I purchased a 2024 840 in July and had a great experience. I have a 2020 M850 that was purchased elsewhere and decided to have it serviced at this dealer based on my great purchase experience. I recently received my vehicle back after being repaired from an accident and scheduled an appointment. I was assigned to Tony as my service advisor. I asked for an inspection just to make sure everything was okay on the car. He went above and beyond! Not only did I receive a video of their findings, but he was proactive in communicating it to my technician at the collision center to ensure it gets taken care of. I have had nothing but EXCELLENT experiences with Chapman and BMW. Thank you, Tony!

I want to thank Ladell Player and the Chapman BMW Service Team for helping us get our 2017 X6's original 7 year old batteries changed out with a moments notice. With the holidays coming next week we wanted to ensure there were no unexpected disruptions with a dead battery. Chapman had an available loaner vehicle, which I used to finish my Christmas shopping and hit a bucket of balls at the nearby indoor range. The whole team was very helpful and made a big difference for a Happy Holidays. Thank You Ladell and Chapman BMW Service. Scott