2016 Ford Escape SE

Honest, reasonable, super low-key -- the opposite of the negative stereotype of a used-car dealership. In January 2025 my husband and I bought a 2016 Honda CR-V from UAG. (It's now more than a month later and we are delighted with it!) We'd been looking for a while so had a good idea of the price range and condition we wanted. We test-drove this car and let Han know we were interested. He asked us if we'd like to take it to our own mechanic. He also offered to hold the car for us for a few days if we'd like to think about it. He assured us there was no reason to make a quick decision. (Can you believe that?) Han is respectful, friendly and gracious, and he did indeed offer us coffee and a delicious baklava pastry, too! We had an interesting conversation about the used-car market in Western Washington. Han is the complete opposite of rushed and pushy -- he treated us so respectfully and genuinely, as though he had all the time in the world. We will most certainly return to UAG the next time we're in the market for a used car. Thank you Han and UAG!

What a lovely experience. I was impressed at the explanation of everything so that I was well informed and knew what as-is meant. Honestly the best car dealership I have ever dealt with. Honest and forthcoming. Even got a bonus pastry (which was yummy) out of the deal. Highly recommend!!

The staff are transparent and honest. They will point out issues with the vehicle to make sure you're aware of what you're buying. They don't try to up sell you. Low pressure sales. I had such a good experience on my first purchase, I came back a year later to buy a second vehicle (40 mile drive for me).