2020 Ford Escape S AWD

I recently had an outstanding experience at Oakes Ford dealership, and I can’t recommend them enough! From the moment I walked in, the staff was welcoming and attentive. Chris Wilson, the Service Manager, truly stands out as the best in the business. His expertise and dedication to customer satisfaction were evident in every interaction. He took the time to explain the services needed for my vehicle and ensured everything was completed promptly. Chris went above and beyond to address all my concerns, making the entire process smooth and stress-free. The atmosphere at Oakes Ford is friendly and professional, and it’s clear that they value their customers. If you’re looking for exceptional service and a knowledgeable team, Oakes Ford is the place to go—especially with Chris Wilson leading the service department!

Cory was attentive to my questions and the back and forth via e-mail and phone. He made what felt like a fair deal in trade and purchase. I was majorly impressed with the vehicle being ready when I pulled in from a three hour road trip to pick it up. He had everything as promised completed and all the paperwork was ready to go. Ambre was super helpful in getting all of the paperwork signed and completed and the entire team overall was extremely friendly and kind to both me and my two little girls who made the long trip with me. I would definitely make the 6 hour trek to do business again in the future.

Went in for an oil change and tire rotation. After doing an inspection, it was found that my F150 was in need of some other routine preventive maintenance. I was not pressured to do the extra work. I was given a prioritized list of what needed serviced. I will return to get it all completed at a later date.