2023 Ford Bronco Outer Banks 4x4

I have bought 7 cars from here and will still keep buying from Pilson's and keep recommending my Amigos to buy from them. Chris Whitley @ Pilson Ford is my guy. Chris goes above and beyond in every way, by the way Chris Tamales going your way from my aunt. 1st of all, Best customer service I have ever received. I buy my cars at Pilson's and nowhere else. prosses is very easy and fast. when you have found your dream car and are ready to sign, Chris will take you to Jason also a great guy he will offer you the best warranty available. Jason will ask you before you make that decision on getting into your dream car so when it comes to repairing your car you don't have to pay that money that cost to fix a car now days. these cars are machines like any other machines, if the car that you bought has mechanical issues this is not the car lots fault if you happen to get a car with issues that is why we get warranty on our cars. it is better to have it and not needing it, than needing it and not having it. when it comes to the Ford service team (Misty and her team) they will take care of you with any questions or info that you need. when they finish working on your car they will call you or text you to give you the diagnose of your car. Me as a Mexican I can assure you that they make us feel welcome, I have sent over 50 people and all of them are extremally satisfied all Hispanic none have ever complained to me nor stated anything negative of the Pilson's team. this place is family ran; the owner Jamie Pilson is normally walking around the Car lot as well.

Really prompt and professional service and response time. If I had questions or concerns they were addressed immediately. Kristy Goeckner kept me updated during the entire vehicle ordering and purchasing process. It was a quick and pleasant experience, I will definitely use their services in the future!

Did a great job getting my Armada in for service. Service Staff was very friendly and professional. Tech took the time to explain everything to me. I would highly recommend.