2025 Ford Bronco Big Bend 4x4

I bought my 2014 Honda from Lucchettis in 2019. I decided to stay with them for service, one of the best decisions I ever made! The service department has always been great but recently, they saved me thousands of repair dollars. After over 2 hours of trying to determine why my heat wouldn’t shut off, they were ready to remove the dashboard, which would incur a 4 digit repair! Happily, Jeffrey wanted to make one last attempt to release a jammed duct door…he was successful in dislodging a piece of glass that had fallen into the vent! On Valentine’s Day, I had a piece of ice fly from a truck into my windshield, glass was everywhere! I’m so so grateful that he didn’t give up! This is just one instance of how they care for their customers…I won’t go anywhere else!

This is the second time I have gone to Lucchetti's for service and I cannot say enough about them. Sean and Brian have always been extremely attentive and communicative. The most impressive and truly valuable aspect of this place is their honesty. This most recent repair I was told "I want to honest, you do not need to get this done, but it may be in your best interest." I will always trust their opinion. I can confidently say they will do the right thing, every time.

After my vehicle was backed into while parked, I went to three local auto body shops for estimates. I was most impressed with Lucchetti’s because of how honest and thorough their assessment was. After booking the repairs, the process was seamless. They kept me updated on the progress/timing over the span of 1.5 weeks and worked directly with my auto insurance regarding cost increases. I didn’t have to make a single call to a third party including the rental car service. Luchetti’s staff was knowledgable, professional and friendly. The completed work was also perfect, with no evidence of a single scratch. I highly recommend them to anyone looking for quality service with a small shop feel. I was told they focus on quality over quantity, working on fewer vehicles at a time compared to some of the larger auto body shops in the area. The quality of their service and work proved that statement to be true.