2023 Ford Bronco Outer Banks 4x4

The service was outstanding from making the appointment to getting the work done to my truck Tammy and Phil both kept me informed of how much it would be before any work was done so far so good after getting my problem with the antitheft system and new battery professionally serviced, definitely be back!!

First time purchasing from here, and I will absolutely be back! Matt, finance manager, was amazing and worked hard to get me the truck I needed. Victoria was amazing and a wonderful change of pace! A single woman walking into a dealership is never a pleasant experience but to be greeted by a woman who was very knowledgeable was amazing!

I had the most positive experience with S&K recently during a new vehicle purchase and maintenance and warranty support shortly after. I would highly recommend this dealer to anyone. I recently purchased a new ‘23 GMC Yukon from here. I live in Peoria and was only planning to purchase the vehicle in Springfield and have it maintained locally since I live 1.5 hrs away. Unfortunately 5 days after purchasing the Yukon and with only 500 miles on it, the vehicle had issues and was going to need a new transmission. I tried working with my local dealer and just kept getting the run around from the moment I scheduled the appointment, even on the loaner, and eventually with them not able to order a replacement transmission. Because I didn’t purchase the Yukon from them, they weren’t exactly trying to do more than the minimum, and I’ve been going there for 9 years. They had my vehicle for over a week with no resolution in sight, and at that point I called S&K on a whim to see if there was anything they could do. Boy did they come through! They found a new transmission the same day, they brought me a more suitable loaner, and they got my vehicle to Springfield and got the new transmission installed in 3 days! I was very impressed with their customer service and I wish I lived closer to have them service my vehicle. Thank you to Victoria in sales, Rich the Service Manager, Justin who brought me the loaner, Phil who overlooked the transmission install, and the rest of the S&K team that took care of me! I highly recommend S&K Buick GMC!!