2011 Ford Explorer XLT 4x4

I was deciding between two Kia models. I found them on the Smart Kia website and indicated I was interested. Rick reached out to me immediately. He was helpful throughout the whole process without being pushy. Rick answered questions in a timely manner. We were able to get a great deal on the car I wanted. I love my Kia Niro and the car buying process was easy and pain-free. I am so pleased with my purchase.

After walking out of another dealership in disgust I found myself at Smart Kia. I met with Austin Baker, who was absolutely wonderful. We reviewed my vehicle of interest, compared trims and features, and I knew exactly what I was getting and for what price before any paperwork even came near me. There was zero pressure and zero aggression, just a refreshingly respectful request for my business. That is how you win customers and Austin nailed it!

Austin and Mark were both excellent to deal with buying my used (new to me) Buick Envision. Was relaxing atmosphere and fun purchasing a vehicle with them.