2012 Ford Explorer XLT 4x4

Sales, finance, customer service top notch!! Our salesman Edgar was amazing!! Took his time to show us everything about the truck and features! Finance manager Alex made the paperwork easy and was all prepared! Less than 15 min with everything!! Will definitely be back for future vehicle purchases!!

Connor was great, didn't try to push or talk up a deal. Just let me ask my questions, brought around the vehicles I wanted to see, and gave the exact insight I needed to pick the vehicle I needed. Jamie in financing made the process simple, quick, and without a bunch of unnecessary hassling. She explained every detail of the coverages and packages I was purchasing as well as making sure I completely understood them. From start to finish, the entire process was fast, simple, and the easiest experience I've ever had getting a vehicle.

My water pump went out in my new vehicle. Conklin Ford replaced the water pump under warranty, gave me a ride to work, and got the work done in less than a day. They were honest with me and did good work. Another dealership said it would take all weekend and would charge me for the diagnostic. Conklin Ford diagnosed and repaired promptly and all was covered by the Ford powertrain warranty. Excellent customer service and work. I will conduct al of my business here in the future!