2022 Ford Expedition XLT MAX

The people who work at the dealership are great and do an excellent job. My only issue is the ridiculous cost of the work that is performed. I realize you must pass along the cost of doing business in the Bay Area but I was quoted $250.00 for basically an oil change, yes I know you check fluids. That's more than double I can and, did have it done for. Reasonable is the key word here and you would get more business.

4 tasks to be completed. All done with only 1 minor bump in the road. The warning service light error message was not able to be picked up the diagnostic machine. With today’s modern technology that does not make sense. An error or warning message should be able to be recorded/documented. The car was driven around for 10-20 miles (wasted gas due to high gas prices) to test to get the message to come up but never did. I had a picture of the message. Shouldn’t that be enough. Car wash was done nicely. Recall part fixed. Oil change done. Car was out of my hands for 3 days with me reaching out to service advisor. Please work on updates ???????? thanks for your time

I recently had my car serviced at Putnam Chevrolet and had an outstanding experience with Jose Pleitez. Jose was incredibly professional, thorough, and efficient. He kept me informed throughout the process and ensured my car was in top condition. Highly recommend Jose and the Putnam Chevrolet service team!