2020 Ford Expedition Limited MAX 4x4

I wanted to take a moment to express my sincere appreciation for the outstanding service I received when I brought in my vehicle for maintenance at Dow. The level of service provided by your team was truly exceptional, and I am genuinely impressed. The service manager, Adam McCartney, went above and beyond to ensure that all my concerns were addressed, and the overall experience surpassed my expectations. He demonstrated a remarkable level of professionalism, knowledge, and dedication to customer satisfaction. I have dealt with various service departments in the past, but I must say that Adam stands out as the best service manager I have ever encountered. He not only resolved my vehicle issues efficiently but also took the time to explain the process and answer all my questions with patience. Please extend my gratitude to Adam and the entire team for their exemplary service. Such positive experiences undoubtedly contribute to the reputation of Dow, and I will not hesitate to recommend your services to friends and family. Thank you once again for the outstanding service.

Great Service! I have tried every Chevy dealership in the "Greater Tyler Area" with disappointment until I used Dow Autoplex last week. Pro: 1. Worked to keep the price down. 2. Found an alternative to a $1,000 part. :-) 3. Good estimates on price and time - no sudden surprises. 4. Kept me informed. 5. Waiting room was clean and warm (it was in the low teens the day of my appointment. I will use this dealership for regular maintenance. Thank you Will for being proactive with my truck!

I have never had a better car buying experience!!!! Raymond and Anthony went out of there way to make sure we got the exact car we wanted with no hassle. Would definetly buy from DOW again and would recommend them to anyone.