2020 Ford Expedition XLT

I was impressed with my purchase of a new 2023 Bronco Outer Banks at Lumberton Ford. The retail was fair and the vehicle had all the options I was looking for. Negotiations on my trade in value was a little more challenging. However, I was able to finally agree upon the trade in amount after a few back and forth talks. My sales person Raylee was very good as well as helpful after the sale was completed. My vehicle was ready as promised. The finance person, Robert was very helpful with my cash payment being processed as we had discussed. All in all I was very pleased with my purchase at Crossroads Lumberton and love my new Bronco!

Went in for a recall inspection on my 2021 F150 axle bolt replacement apparently it was done in May 2023. The confusion was it had a different recall number but was related to the same issue. Was in & out in a good time. Overall a good experience. Also did an oil change since it was at 17%. Thank you Ford Lumberton high recommend this shop….

Our sales rep was courteous, knowledgeable of the product we were looking at, and very easy to work with. He was not pushy but was very respectful of us as individuals. He took time to learn what we really desired in a vehicle and pointed us to the ones that fit our needs and desires.