2013 Ford Expedition

My recent experience with Honda of Bend, particularly with the assistance of Matthew Werner and Zachary Allen, has been nothing short of outstanding. We were in the market for my son's first car, and from the moment we stepped into the dealership, their commitment to providing exceptional service was evident. Matthew Werner, our sales representative, and Zachary Allen, the floor manager, went above and beyond to ensure that our car-buying process was not only smooth but also as stress-free as possible. Their professionalism, knowledge, and genuine concern for our needs set them apart in the automotive industry. One of the most impressive aspects of our experience was the personalized attention we received. Matthew and Zachary took the time to understand our preferences, budget constraints, and what we were looking for in a vehicle. They patiently answered all our questions, providing detailed information about various models and guided us through the available options. Their commitment to transparency and honesty was refreshing. There were no hidden fees or surprises during the negotiation process. They presented all the relevant information upfront, allowing us to make informed decisions without any pressure. What truly stood out was the dedication to ensuring every detail was taken care of. From test drives to paperwork, last minute repairs, and even making sure the tank was full and the car was clean, Matthew and Zachary streamlined the entire process, making it seamless and efficient. Their attention to detail and thorough explanation of the car's features added an extra layer of confidence in our purchase. In conclusion, our experience at Honda of Bend, guided by Matthew Werner and Zachary Allen, exceeded our expectations. If you're in the market for a new or used vehicle and value a stress-free, customer-centric approach, I highly recommend paying them a visit. The exceptional service we received has made Honda of Bend our go-to dealership for any future automotive needs.

Alex was wonderful. I came to switch out my winter tires. Dummy me forgot to put the other tires in my car. He very cheerfully told me no problem, that I wasn't the first. When I returned, I was taken care of promptly. When I returned after it was completed, he explained to me the 3 services that were needed and let me know which were immediate and which could be done in the near future. He then walked me to my car. Thanks to Alex I'm very satisfied with the service I received.

Sherief made the buying process super easy. All of the staff was very professional and weren’t pushy in any way. I usually buy from private party due to past experiences at dealerships. With that said, I’d buy from Bend Honda again. I’m very happy with my purchase and the level of service they provided.