2025 Ford Expedition Active 4x4

Recently purchased a 2023 Bronco Sport from Alexander Ford. Big thank you to David Jordan who helped us through our purchase process and was awesome! Also special thanks to one of the managers Chris Brannon who had the Bronco ready and waiting for us after we spoke on the phone briefly with him that we were interested and on the way from Huntsville Al. The staff was super friendly and down to earth. Great experience! Also, I am in love with the car. Couldn’t be happier with it. ????

My F150 3.5L 4x4 was rattling on cold start up. Terry Williams (service mgr.) scheduled it in very quick diagnosed it to be a cam phasers...a major engine repair. Quickly ordered parts and repaired it... truck was back on the road 3 days total. I was EXTREMELY IMPRESSED. I have NEVER have never had this level of satisfaction with a dealer. Kudos to the entire service department. See Terry! Update; Was in a hurry had brake job done by another dealers service department (Gilbert/Baugh) they didn’t not fix My brakes so I called Terry he got my truck in same day the techs had to redo what was not done correctly by the other dealer and now my brakes are perfect. This was my second visit to their service department and both times I’ve been thoroughly satisfied with their work.

I cannot express enough gratitude for the outstanding service provided by the service department at Alexander Ford. From the moment we walked in, Brittnee at the desk has been nothing short of amazing. Her professionalism, friendliness, and efficiency have consistently impressed us during every visit. What truly sets Alexander Ford apart is the team's commitment to going above and beyond their job responsibilities. Our experience has been nothing short of exceptional, with the staff working tirelessly to ensure that our issues were not only addressed but resolved to our complete satisfaction. I must also give credit to Tim, the salesman who initially guided us to Alexander Ford's Service Department. His recommendation about the service department being the best in town was spot-on. The level of dedication and expertise displayed by the service team has far exceeded our expectations. The attention to detail, transparency in communication, and the genuine concern for customer satisfaction have made our interactions with Alexander Ford a pleasure. We are grateful for the dedication and hard work that the entire team has put into getting our expedition sorted out. In a world where exemplary customer service is often rare, Alexander Ford and its service department stand out as a shining example. If you're looking for a dealership with not only top-notch vehicles but also an exceptional service department, look no further. Kudos to the entire team at Alexander Ford, and a special thanks to Brittnee and Tim for making our experiences truly memorable. We wholeheartedly recommend their services and give them a well-deserved five-star rating.