2012 Ford Expedition

I did not purchase a car from this dealership BUT I worked with a sales associate named Sean for nearly two weeks. I almost purchased the vehicle but the distance (900 miles) was just too far for me to take the risk. I am writing this review because I feel like when things are bad--everyone reviews. But sometimes things are good and nobody says a word. I wanted to say that I know nothing about the quality of vehicles or people at this dealership, but if the salesperson Sean I worked with is an indication, everything is top class/quality. I texted and spoke with this salesman for two weeks nearly everyday. I fired out questions, he would check and get me clear, honest answers. He was courteous and kind, down to earth, and knowledgeable about vehicles and sales. He walked me through multiple processes, worked up a very fair financing deal, only to have me say -- sorry I"m not ready to buy. I got zero follow up texts calls saying "Are you ready now are you ready now??? You should buy!" blah blah blah. This salesperson should be a model for all others to follow. I hope they figure this out at the dealership and promote/salute him while hiring similar types of salespeople. I am not a bot (ha!) and I don't work there or know the salesman, but I find it hard to judge character just through reviews, phone calls, and texts. With Sean, this was nearly a few weeks of communication and I didn't get any kind of powerplay when I opted not to buy. I can't think of any other place I would have even considered having a car shipped without me test driving it or seeing it live first.

We just bought a new to us Expedition & are in love. Osman was our car salesman & from the very beginning he was honest, personable and a joy to work with! We would def. purchase another vehicle from this dealership! Go see Osman!

My wife takes her Rav 4 here and sometimes I have the pleasure of taking it for her and everyone is very friendly there and very helpful and thorough. Great snacks and coffee too ????