2021 Ford Explorer XLT RWD

So impressed with the service. Brandon the service adviser was very Profational and went all the way above and beyond to make sure my car is taken care of in the timely mater.

I worked with Brandon recently on a diagnosis for service of my Ford Escape with a failed transmission. Brandon was very patient and great at explaining the situation to me, and he was very responsive picking up the phone every time I called. Ultimately I didn’t end up following through with the replacement transmission at Kuhio Ford but I still give them 5 stars for efficiency and customer service.

Brought my car into be serviced. Everyone was very nice. We had Julie check us in, Liz shuttled us back and forth so we didn't need to wait. Had to come back in to get my front license plate installed and while I waited Ricky from parts department helped me fix the batteries my son put in wrong when he dropped the key fob. My only complaint would be their prices, which is why I'm only giving 4 stars. Coming from AZ & California...I've never paid this much for a regular service