2021 Ford Explorer XLT RWD

????? 5 starssss! The service was absolutely incredible, and the hospitality is everything you could hope for in a dealership. From the moment I called, everyone was welcoming, professional, and made the entire process so easy. Jaclyn was nothing short of amazing, so sweet, incredibly helpful, and always on top of everything. She gets things D.O.N.E.!! She answered all my questions, kept me updated every step of the way, and truly went above and beyond to make sure I had the best experience possible. I couldn’t recommend this dealership enough. If you’re looking for a stress-free experience with people who genuinely care, this is the place to go!

This is a review for the service dept! Jaclyn was a pleasure to deal with from the first call I made to service to schedule my frontiers overdue maintenance. She quickly confirmed that rental accommodations could be made around my availability and the whole action of dropping off, getting rental, and picking up was quick and painless. I will definitely be back to Dick Smith for my next service after Jaclyn setting such a professional standard. Thank y'all!

The whole car buying experience was made super easy for me. Ronnie and Thomas were super amazing and helpful and talked me through each step and got me into my new 2025 Nissan Sentra. I love the car, and if anyone needed a new vehicle I would send them to this dealership for sure.