2020 Ford Explorer XLT RWD

Best dealership out there. Extremely friendly and didn’t feel the need to haggle. While a lot of my talking previously was with Cindy which was a complete joy to speak to, the day of I had the pleasure of working with Lenny. When I arrived, Lenny not only opened the door for us, but also greeted us accordingly. She definitely set the tone which was great. At no point did I feel pressured or feel as if I was being taken advantage of as I did with other dealers nearby. Won’t mention any names but rhymes with devy. The process was seamless and so pleasant that I knew I had to close the deal that same day. Love my new car! I will definitely recommend this dealership to anyone. Go and ask for Lenny!

First off let me begin with the convenience of driving to Ocean Mazda West Kendall and easily finding a parking spot. Once I walked in their showroom, we were greeted by the host and a representative David; he kindly and professionally introduced himself to me and my family. Then the sales manager Sevastian, fully explained the whole car buying process and commenced the best car buying experience I have ever had. No words can describe the experience I had at Ocean Mazda West Kendall; they went above and beyond for me. Starting from the hosts, meeting David, meeting Sevastian, their financial advisor Henry, and car insurance representative Narmys. I highly recommended Ocean Mazda West Kendall to my friends, family, and anyone else in South Florida for the best car buying experience in Miami.

This is the best location, and amazing customer service! Purchased my vehicle in September 2023 and I couldn’t be more blessed. Alejandro Chacin is an amazing sales rep, who continued to take care of my car and I even after I purchased it!! He’s always readily available for questions, attentive, patient and respectful! Prior to purchasing my vehicle I visited a competitive dealer (south motors Honda)where I walked out of their sales lot crying because their sales person did not let me test drive any cars after they took one look at me and said “For what? You’re not going to buy anything anyway”. My friend recommended Ocean Mazda and thank God she did. This location and their team has a place in my heart forever. From Their stellar customer service, the family like unity amongst their team, and their well serviced vehicles! I couldn’t be more in love! I will ONLY be buying any future vehicles from this location/brand and ONLY recommend them!!!