2021 Ford Explorer XLT RWD

Just purchased a used car and the service and special touches was A+. Highly recommend if you’re in the market for a new Kia or used car! Every step went smoothly and with special treatment from everyone who helped us Art in finance was amazing! And sales manager Jhojan was a great addition to sealing the deal! Great team!!

I recently bought a car and had an amazing experience dealing with Charles from Van Nuys Kia. Charles went above and beyond to ensure I got the finest alternatives and the ideal vehicle that suited my needs despite my difficult credit status and early worries being handled fairly as a female buyer. As a woman going into a dealership, I admit I was initially nervous about the process and wary of being taken advantage of. However, Charles quickly put my fears to rest with their professionalism, integrity, and genuine concern for my needsCharles showed exceptional expertise, patience, and understanding throughout the process. They gave me all the information I needed to make an educated choice without making me feel rushed. Their knowledge and openness made the entire process of purchasing a car easy and pleasurable. Charles's commitment to helping me find recommendations that worked most pleased me. They reviewed several financing alternatives with me, ensuring I fully understood each one. Their integrity and dedication to client pleasure were apparent at every stage of the system. Charles went above and beyond to ensure I got the car I wanted, and I'm glad I did. If you're interested in purchasing a vehicle and are worried about being handled fairly as a female buyer or have credit issues, I heartily suggest Charles to you. They separate themselves in the business with outstanding service, professionalism, and sincere concern for their clients. I had a great overall experience working with Van Nuys Kia and Charles, and I wouldn't think twice about doing so. Charles, I'm grateful you helped make my car purchase experience enjoyable and safe for myself and my kids!

Initially, I did not have the best experience online, but Shayan and Russell came to the rescue, and I am leaving today with a 2023 Rio, super hard to come by, so very happy. They were very patient with me and informative and willing to negotiate to meet my budget. Would definitely come back to buy in the future but plan to stick with this CPO for a while.