2023 Ford Explorer XLT RWD

Chad is who I worked with during my whole sales experience. He was amazing. He answered all of my questions and concerns promptly and thoroughly. He made the sales process very simple and straight to the point. Ask for CHAD if you are in the market for a Ford vehicle.

We had such an awesome experience at Covington Ford from the moment we walked in the door to driving off the lot with our Expedition. Chad was our salesman and he made the process so easy! We spent several hours with him going over different options and test driving different vehicles. We felt like we were being a nuisance because we knew we weren't purchasing that day. We told him we were "window shopping" and he still treated us as if we were there to buy that day. We really didn't feel any pressure and that made it so much easier to take our time and figure out what path that would be best for our family! We did leave empty handed so we could consider all our options. But, we returned at the end of the week to make a deal. Covington Ford worked with us on our trade in and had everything ready to go as we arrived. Chad is one of the best salesmen we have ever encountered. If you're in the marked for a Ford (or even a Lincoln), Covington Ford is who I would recommend!

I worked with Chad over in sales. Great communication and extremely patient. He was always responsive to my 100 questions and responded promptly. He gave just the facts, wasn't pushy, and was very honest so I knew exactly what I was and wasn't buying.