2020 Ford Explorer XLT RWD

We had an exceptional experience purchasing our new Nissan Pathfinder from Alan Jay Nissan. From the outset, Tom, the sales manager, and Jerry Castro, our salesman, were an absolute pleasure to work with. Jerry went above and beyond, ensuring that the car was delivered promptly on Friday, just as my wife finished work. His patience and attention to detail were remarkable as he took the time to explain every aspect of the vehicle and provide invaluable guidance on its operation. It was truly a testament to their dedication to outstanding customer service. Thank you!

Jerry and all the staff made us feel right at home. Turned in a lease and purchased a new Rogue in a very short time. Everything thing was taken care of on the spot. You will not be disappointed.

Fantastic service advisors. So nice. 1 problem. I would like you to take a quick look at the vehicles after the car wash. I have a black truck that was fairly clean when I dropped it off and it looked like it was washed with dirty water. Terrible job I had getting the dirty water spots off. I didn't have time to go in and have it redone but just a rinse or a quick wipe down would have made for a very happy old man. Usually wash it myself and will from here on in. Thanks for the maintenance service.