2023 Ford Explorer XLT 4WD

I was greeted at my scheduled appointment time and work began promptly. My repair was completed in a reasonable amount of time, the waiting area was comfortable and well maintained and everyone I dealt with was courteous and professional. I honestly can’t think of any way this experience could be improved upon. A+ rating

I recently had the pleasure of purchasing a vehicle from Ken Ganley Nissan, and I must say it was a truly exceptional experience from start to finish. From the moment I stepped onto the lot, I was greeted with warmth and professionalism, setting the tone for what would be a seamless and enjoyable process. First and foremost, the staff at Ken Ganley are second to none. They were knowledgeable, attentive, and genuinely invested in helping me find the perfect car for my needs. Unlike other dealerships I've visited in the past, there was no pressure or pushy sales tactics here. Instead, they took the time to truly understand what I wanted. With my dream car chosen, the purchasing process was surprisingly efficient. The paperwork was handled swiftly and accurately, and my salesperson, Ryan Stull, made sure to explain every step of the process in detail, ensuring that I felt comfortable and informed throughout. What truly set Ken Ganley Nissan apart, however, was their commitment to customer satisfaction even after the sale was complete. Ryan and team truly went above and beyond to address any questions or concerns I had, and their dedication to ensuring that I was completely satisfied with my purchase was evident every step of the way. Overall, my experience exceeded all expectations, and I would highly recommend them to anyone in the market for a new or used vehicle. Their exceptional customer service, transparent approach, and genuine care for their customers make them a standout choice in the world of car dealerships. I couldn't be happier with GORGEOUS new Pathfinder, and I will certainly be returning to Medina Nissan for all of my future automotive needs!! Give them a visit, you won't be disappointed!

We just bought our first family car from Ken Ganley Nissan and had a great experience! Jimmy was our salesperson and he was very easy to work with and explained things thoroughly. They worked with us on finding the best interest rate for our new car and did not push us into buying anything extra. We would definitely return for future purchase.