2024 Ford Explorer XLT 4WD

?It has been a long time since i felt i had gotten above average service from any of the many ford dealers i have visited during my travels. And still not only was your service above average it was outstanding. Vanessa was neither pushy or arrogant but rater explained my options each step of the way offering excellent alternatives. As long as my bronco remains in the New York area, your's will be my dealer of choice. I appreciated the pick up and delivery options, the leave it and we will see that it gets taken care of everything, including sending it out for detailing - coming from Alaska and the West Coast i had no idea i was providing aid and comfort to the local rat community. But Vanessa was very helpful with ways to address this. I highly recommend this dealership's services whether your in any of the boroughs

The service at Starks Ford of Queens was off the charts. Jose , Diana and Damien were exceptional.Jose was patient , understanding and extremely knowledgeable. He listened to my needs and guided me in choosing the perfect vehicle. Diana thank you for putting me in touch with Jose and all the follow up you provided to make sure I was well taken care of. Damien thank you for your leadership , you have a Great Team! Loving my Ford Bronco !

I recently had the pleasure of visiting Starks Queens Ford Dealership (formerly known as Koeppel Ford), and I must say, the experience was exceptional, thanks to Mr. David Wells, the general manager. Bringing my Ford Explorer in for service has never been more enjoyable. From the moment I stepped into the dealership, Mr. Wells ensured that my family and I were well taken care of. His attention to detail and commitment to customer satisfaction were evident in every aspect of our visit. The accommodations provided were top-notch, making us feel valued and appreciated. Mr. Wells’ professionalism and friendly demeanor turned what could have been a routine service appointment into a memorable and positive experience. He went above and beyond to ensure that our needs were met promptly and efficiently. The level of care and dedication he demonstrated is truly commendable. Thanks to Mr. Wells and the outstanding team at Starks Queens Ford Dealership, my family and I are thoroughly impressed and grateful. We look forward to continuing our relationship with this dealership, knowing that we are in such capable and caring hands. Thank you, Mr. David Wells, for making our experience so enjoyable!