2020 Ford Explorer XLT 4WD

I live in California and my elderly parents live in Rapid City. Unfortunately mom was in an accident that was not her fault, thankfully and more importantly than that there were no injuries. It did however total their car. Mom and dad were in no way up to the task of going from lot to lot trying to find the car that they wanted to have. and I think could very easily have been taken advantage of by the wrong kind of sales people. I did an internet search and found a car that had the safety features and other things that I knew they would be happy with. Jaclyn Smith was the person who answered the phone when i called. I explained the situation and asked if she would mind taking that car to Rapid City to my mom and dad's house to show it to them. She readily agreed to do just that and then did just that. To make an even longer story a little shorter, both Jaclyn and the other folks at Sturgis Ford absolutely went out of their way to take care of my parents! Before it was over, Jaclyn actually made several trips to my mom and dad's home to help them with one thing or another on their car. That was not a short drive either. To conclude, both my parents and I are so very grateful to Jaclyn and the sales and service team at Wareing Sturgis Ford for the incredible service that we received! Thank you so much!

Waring Ford is a nice professional run shop. They have a nice waiting area and it's stocked with drinks and snacks. The alignment and tires are done. I would recommend them to anyone needing service on their Ford Products!

We wanted a cargo van to convert into a camper van. We worked with Ed. We were told by another dealer it would take at least two years. Ed said it could but he would do some checking around. I got a call from him the next day that a van would be available in a month!!! Coming straight from the factory. Everything fell into place. It was amazing. Thank you Ed for helping us start our next life adventure.