2023 Ford Explorer XLT 4WD

Hunter was our salesman and he was so easy going, professional and helpful and a no pressure person. We knew what we wanted and between him and the finance people they made it happen. I would recommend Schweiters for your next car purchase.

I take my car in October to find out why my airbag light was on. They told me that a need a part to fix it. I told to order the part. They told me it was back ordered so I told to call me when the part came in. Then I would schedule appointment to get it replaced. After waiting for over 3 months with no call. I called them to see if they heard when my part would be in. I was transferred to three different people and they told me that they never ordered it. I told them that they gave me an estimate at the time of the first appointment. So now they are some that the will have to do my estimate all over. The thing that really pissed me off is no one said hey I’m sorry. They just blamed the other people. It has been 2 weeks and Schwieter has corrected the mistake with me. I’m happy to report that they have followed up and gave me the customer service that I deserve. Thank you to all the employees at schwieters