2021 Ford Explorer XLT 4WD

The ladies of the fast lane got my brakes fixed and me on my way in record time. The whole staff's caring customer service was top notch!

Yesterday (07-02-24) was my first oil change and tire rotation on a recently purchased Ford Explorer. From the first phone call to schedule, to the time I walked out the door, I was impressed. I’ve, in the past, had horrible experiences with other dealerships. Not Kings Colonial! The ladies were all kind and respectful, over the phone and in person. I was in and out within 45 minutes. They even offered pick up and delivery. To top it all off, I had enough Ford Pass points that I didn’t have to pay!! Thank you to the ladies that took care of me and the techs that done the work. You are appreciated! This is how service is supposed to be!!!

Experience was great. I drove 5 hours away for this car and it was worth every hour and penny i spent . Billy was great and made the experience easy for me. I was only there for about 2 hours and was back on the road. Thanks billy and king’s colonial !