2021 Ford Explorer XLT 4WD

I was looking to trade my lease in for a new leased vehicle. I went to a couple other dealerships first, with no luck. I felt ignored and like I was an inconvenience. I first emailed Great Lakes Kia and they responded in a timely manner every time. When I walked in the door I was greeted immediately. My salesman, Omar, listened to what I wanted. Without the typical car salesman tactics, we were able to get to a deal I was comfortable with. There was no pressure. He was just straight forward and to the point. I need two more cars in the next 9 months, and I will be going back to visit Omar at Great Lakes Kia.

Very good experience! Shout out to these guys for taking care of me yesterday before close. Jacob was awesome and was upfront about everything. They got me in and out in no time. Much appreciated! Love the Sportage Hybrid. Highly recommend this dealership. I went to and spoke to a ton of dealers and they can be very pushy and seem agitated when you have questions. Not the case here at all. Thank you Great Lakes Kia!!

Excellent experience. We came from 2 hours away and the staff were supportive and accommodating. Never felt pressured, they heard our concerns and answered our questions. They priced fairly and offered a fair trade value for our truck. It was a smooth experience and we are pleased with the outcome. Thank you to Joy, Ricardo, and Robert for working with us through the process.