2023 Ford Explorer XLT 4WD

I bought a CX-5 on New Year's Eve. The place was short-staffed due to a call out. Marco was doing a great job under the circumstances. Later, Chris came in early to help. Both guys were super easy to interact with--no weird tactics or pressure--this is my seventh new car buying experience and my best. 0% financing for 5 years and no down or trade-in, plus $500 loyalty. The price was fair. The "money guy" was great. He was the same guy that I dealt with eleven years ago when I bought my Mazda3. My wife was having a medical problem with an eye injury she got the day before. The urgent care she called during closing was closing in less than an hour. The money guy sped up and called Marco and had him zip us through the process so my wife could get immediate care. Outstanding service from everyone involved!

Detrik and Mikayla are awesome in the service department! They are easy to talk with, responsive, and do their best to make sure you feel like a valued customer. I've taken my Mazda in for a couple warranty issues and an oil change, and they have made the process very easy and straightforward!

Victor Barragan, thank you! Recently I had a missing roof trim/molding for my Mazda 6. Trying to look for the part is always a stressful time for me, and Victor made my trip to the dealer and getting the right part ordered a very pleasant experience. He was patient, thorough, pleasant, professional, and most importantly caring. Thank you, and please keep it up!