2020 Ford Explorer XLT 4WD

We were heading to the Black Hills when our trailer brakes went out in my 2018 Silverado. I had taken it into a Chevy dealership as well as another very reputable shop in Fargo more than 4 times each and they were never able to address the “check trailer brakes” warning that had been sporadically occurring. We were in an extreme time crunch. Not only did they get us in immediately the next morning they found a severed wire that had eluded the other shops including an actual Chevy dealership. They gave us a ride back to our camper so we didn’t have to wait at the shop. The level of genuine service, care and professionalism was off the charts. They were also extremely reasonable in terms of cost. I highly recommend Big E’s. They are true mechanics that are able to trouble shoot and solve problems. I’m so tired of the new generation of mechanics that need a code to even work on a vehicle. Definitely check them out!

The service was great, very friendly, and super accommodating to squeeze us in when we were on the road to a family vacation when our oil light came on. Grateful for them and definitely recommend!

Quick, friendly service with fair pricing. One really can't ask for more!