2022 Ford Explorer XLT 4WD

Great customer service and a fantastic staff!!! The sales, service, and parts department are well equipped, and the staff is truly there to help! They have an amazing selection of vehicles, as well as parts and accessories!! You can just pull right into the service lane. Have you seen all the awards that this place has?? Dealer Rater of the Year 11 years in a row, Car Fax Dealer of the Year 5 Years in a row, plus the service guys have awards everywhere!

Everyone at this dealership was extraordinary. I was directly and promptly served with excellence by Frank, who was exceptionally knowledgeable, warm, patient, and a joy to work with. Work with him if you get the chance. He made the experience fun and inviting; and, significantly, it was always "how can it be done", which I greatly appreciated. While I was working with Frank, I was also promptly once again welcomed back to the dealership by Joe, who not only remembered our discussions the last time I got my vehicle there, he made sure his team was firing on all cylinders and reaffirmed I would again be in good hands. It was clear he was very proud of Frank and his whole team, and that he had trained them well. Rounding out the day was an excellent experience with Paige in finance. She was equally as masterful in her work, and explained everything clearly and with enthusiasm. She was also extremely welcoming to my two daughters who said they missed her when we left. We were only there a couple of hours; it was the smoothest and most enjoyable experience we have ever had purchasing a vehicle. We came back this time because of our previous positive experience -- but this experience set an even higher bar for us. I simply couldn't recommend this team higher!

When I went into this dealership I was planning on buying my first car, so I was very nervous. One thing I loved about this dealership is that everyone was so helpful and kind. They let us drive the cars by ourselves which I think is excellent because then you can really get comfortable with the car. They let us know step-by-step what they were doing during the process. They were all extremely accommodating, I had Jim as my car salesman and his assistant Jared who were great and knew what they were talking about. I also had Jesse help me with finance and words cant even explain how much he helped. I got a quote from M&T bank and Jesse was able to bring my monthly payments down to match the quote M&T gave me! I was so happy and relieved, he truly made the night even better. A huge THANK YOU to the gentlemen I had a pleasure of doing business with, would 100% recommend them and this dealership to anyone looking to find a new car! (They also have AMAZING deals on their cars!)