2024 Ford Explorer XLT 4WD

Had a great experience here buying my new Maverick. It took a while to get but that was no fault of theirs. Dylan Meyers walked me through the process every step of the way and made sure I got to take it home the day it got delivered. He also helped me get some things I needed done after the fact. The dealership as a whole is very customer focused, even offering a shuttle for services. I will definitely be coming here again for anything I need for my new truck.

I had the pleasure of working with Josh Sweeten, my service advisor at Bob Allen Ford for a few years now, and I can’t say enough about the exceptional service he provides. Josh is not just good at what he does; he’s truly outstanding. From the moment I walk into the dealership, Josh greets me with a friendly hello. He takes the time to genuinely listen to my concerns about my vehicle, as if they were his own. That level of care and attention is rare and greatly appreciated. What sets Josh apart is his dedication to going above and beyond. He goes out of his way to ensure that I stay on the road and that my car receives the best possible care. His ability to explain in detail what’s been done to my vehicle is remarkable. He doesn’t just fix cars; he educates and empowers his customers. Josh embodies the epitome of customer service. His friendly and approachable demeanor immediately puts you at ease. It’s clear that he not only knows what he’s doing but also understands how to make people happy. I have no doubt that he has the potential to run the entire show one day because he’s that exceptional at what he does. In a world where outstanding customer service can be hard to find, Josh Sweeten at Bob Allen Ford is a shining example of excellence. I’m grateful for his expertise and dedication, and I highly recommend him to anyone in need of automotive service.

I bought a very low mile 2018 GMC Terrain in January of this year. I'm extremely happy with it. It idles SO QUIETLY, I've literally gotten out of the car and forgotten to turn it off! Jerome sold it to me, he did a great job, with no pressure WHATSOEVER. The price on the car was so good, I didn't even have to try to negotiate it! I'll definitely give them another shot when it comes time to buy another car.