2007 Ford Escape

Everyone was amazing and customer service was excellent. Everything was explained fully in detail. My car was clean and they filled it up with gas before I left. The dealership was nice and cool and clean and everyone treated me like family. I definitely recommend going to Crossroads Ford in Henderson, NC.

I called on a Monday knowing that the service schedule was filled until the following week, but after explaining my situation and what happened, I was told to bring it in the next day. They set up a loaner vehicle and told me that I would be taking care of the issue. By 5 they called and the repair was complete. Awesome service team!

Sales, Finance and Service Dept, all did a great job on my buying experience. Very professional, knowledgeable and went above and beyond . I highly recommend them