2002 Ford Ranger

Great Service and made to feel special at the auto parts department!

They did an awesome job working my car in on Thursday. They kept me informed. Thank You. But they dropped the ball yesterday (Friday). I called several times with no answer. When I did get an answer, they were busy and was supposed to call me back. No one ever called. I was 1 hour 40 minutes away. I wanted to know when they started and around the completion time so that I could be there when it was completed so that I could get on the road and head back to my orginal destination asap(3 more hours). I did receive a text when it was completed. They need to work more on their communication skills.

Very pleased with this trade-in. Kendrick did good, but sense that he was not very familiar with the Honda Ridgeline. Theresa on the other hand was extremely helpful and you can tell that she has a lot of experience! She and Kendrick were very professional and I'm glad I met them!