2017 Buick LaCrosse Essence

It's definitely the best dealership I've ever been to. They are always very polite and accommodating. I won't go anywhere else. Every staff person I've ever dealt with there is polite and nolagable. It's a good feeling knowing you are in good hands at Stephen's!

Tom Bernier service is a true professional. I brought my Cadillac in to check a noise i was hearing in the rear end, and to perform a service recall. My vehicle was test driven, and I was informed that no issues could be found. Because I could not pick up my vehicle until the next day, Tom offered to test drive the vehicle again to see if he could hear what I thought I heard. When I arrived to pick up my vehicle, Tom advised me that another thorough check had been done, and again, there were no issues. When i asked for the cost of all the diagnostic work, Tom said "No charge". Needless to say, I was surprised and pleased. This was my first service experience with Stephen Cadillac because the dealer from whom I bought the vehicle went out of business. Because of Tom, I would not hesitate to go there again the next time I need repair or maintenance services.

I have been here a couple of times now with my 2010 CTS-V for service, and have nothing but good words to put in. I had the pleasure to work with (both service advisors) Thea and Tom. And recommend them highly. Very professional and helpful. They kept me updated every step of the way, from setting up the appointment to picking the car up. Outstanding turnover time with service. If you take great pride in the car you drive let them take great service in it. I will definitely be back for any service needs.