2023 Chevrolet Express 3500 159" WB

The service department has always exceeded my expectations, especially my service advisor Da’Shawn Franklin. There no better representative of a company than a great advisor and he has fulfilled that part of the experience. Looking forward to my next visit. Thank you D and thank you RV Shop!

I brought my Airstream in for warranty work and the service staff were very courteous and thoughtful to my needs. They adapted to my schedule to allow alternate dates and times for drop-off and return of my trailer. Noticing that a factory part arrived that was a different color from the original, they contacted me immediately and provided options to choose from to ensure I was satisfied. Vince and his team went above and beyond to provide outstanding service and even answered questions I had about the trailer and towing that were outside the scope of the service I requested. All the staff that I came in contact with seemed to love their job, which means excellent service to their customers.

Vince Brooks did an exceptional job as my Service Advisor. He called me several times while the motorhome was being serviced to update me on progress and pricing. I had a couple large items and a few smaller trivial things to address in the unit. He made sure everything was taken care of and in a timely manner. Thank you Vince! Wayne Carter