2017 Cadillac XT5 AWD Platinum

Recently, I had the pleasure of purchasing a Mercedes from a local dealership. I must say, Ron, who also goes by the name Ronald, was an absolute angel to work with. He was incredibly helpful and understanding throughout the entire process, making it the most seamless and efficient car buying process I've ever experienced. With his guidance, I was able to find my dream car without any hassle or stress. I cannot thank Ron enough for his exceptional service, and it is with great pleasure that I give him a well-deserved 5-star rating.

I had a wonderful experience at Mercedes-Benz Grapevine. I was assisted by Davius Blackshire who was very helpful from the very beginning. I came in wanting to look at a GLA but he was able to show me more options within my price range and I actually fell in love with a GLB. He took the time to sit with me and run through the whole process of what it looks like to buy a car and to individualize all the options to best fit what I preferred. I was also assisted by Paul who was a great help and took time to explain the different types of warranties. Overall I had a wonderful experience at this dealership and everyone here was kind and respectful and wanted to help me in the best way possible. I felt cared for, appreciated as a customer and welcomed. Thank you.

I can’t say enough about my experience. Mercedes customer service is just as consistent as every car made, with the customer in mind! Avondale does set apart the experience - we had the pleasure of working with John, and he’s such an awesome genuine spirited person. Our experience with John never felt like a sales man experience. He effectively listened, accurately assessed our personality and life stage, and matched our characteristics to the performance and options of the vehicle. He certainly had our best interest with our desires in mind! Now that is an unforgettable experience! John, educated us on Mercedes and every option of the vehicle. His expertise is unmatched - you would have thought he was Mr. Mercedes himself! Paul, another genuine spirit, and expert partnered with John to top off our experience to ensure we had the coverage, and financing that best fit our needs. When something is meant to be you’ll end up in the right place with the right people! Thank you, John, Paul, and Avondale Mercedes!