2019 Cadillac XT5 AWD Premium Luxury

At the start of the year, I had a goal for myself to have the chance to purchase my dream car. Called a few dealerships but they didn’t seem to get the help needed. I was in the Brickell area, noticed there was a dealership nearby and took the chance to stop by and see if maybe by chance there was the car I was looking to get. I walk-in the facility, very nicely organized and was greeted by an individual named Samuel. He asked me a few questions regarding what vehicle I was trying to purchase, mentioned that he will try his best to help locate. I appreciated the positive of a response, which is very hard to find because most sales representatives don’t like to try to help others. He looked into his software and mentioned that the car I was looking for there is one in stock, he asked if I wanted to take a look it. He contacted his team to ask to bring the car down and I immediately fell in love. He told me to check out all the features, make sure I felt comfortable with the car, asked me to test drive it & to make sure it was a good fit for me. I told him I would really like to see what the overall numbers would be and he said “Let’s check it out”. My parents and I went to sit down by the office, he started running the numbers and gave me the overall number. I told him I would like to think it over and he said he completely understands that this is a big purchase and to please not feel pressured. He told me to give him a call if I wish to move forward, & the following day I did. Samuel was very professional and made sure that his client was well taken care of. It is very hard to find a sales person that actually cares for the client. Samuel managed to go above and beyond & now has a loyal client coming back and I will also be referring friends and family to stop by & visit him for any purchases.

I had an outstanding experience at Brickell CDJR! From start to finish, the team delivered exactly what they promised, making my car-buying journey smooth and enjoyable. Gio, Jean, Brian, and Manny went above and beyond to ensure I got the best deal possible. Unlike other dealerships in Miami, where it can feel like you’re stuck for hours, the process here was efficient, transparent, and stress-free. I couldn’t be happier with the service I received and highly recommend Brickell CDJR!

EXCEPTIONAL EXPERIENCE! With a really busy schedule, I don’t have a lot of time to spend shopping around, but Giovanni Cisneros and Brian Mendez made the process incredibly easy. From the moment I walked into Brickell Chrysler Dodge Jeep Ram, I was impressed by how professional and efficient the team was. They took the time to understand exactly what I was looking for, answered all my questions, and showed me a wide range of options. The dealership itself is top-notch—clean, welcoming, and with an amazing selection of cars. Giovanni and Brian went above and beyond to make sure I drove away in the perfect vehicle that checked all my boxes. What really stood out was how seamless the entire process was. They made everything straightforward and saved me a ton of time. I’m beyond happy with my new car and can’t thank them enough for their help. If you’re in the market for a new vehicle, I highly recommend giving them a visit. They deliver on every promise and make the car-buying experience a breeze. Thanks again to the team at Brickell Chrysler Dodge Jeep Ram—you guys are the best!