2025 Cadillac Lyriq Luxury 3 AWD

Thank you everyone involved for making our buying experience easy. From the many questions, to the thousand pics sent. We flew from South Carolina to pick up. Everyone was amazing, from being picked up at the airport, to having the vehicle inside out of thr rain so we could look over it. Car dealerships can get a bad rap, but these guys were honest, caring and just down right amazing 10 stars if I could!!

UPDATED: after getting in contact with Ron, he went above and beyond to try and win my business back to this dealership. I’m very happy with how he handled everything and he was extremely professional. He informed me he was relatively new at the dealership and was fixing some things that he was starting to become aware of. He got me in as soon as he could and helped with everything I needed. The rest of the department was extremely nice when I was there as well. Ron was awesome to work with and because of him, I will definitely be returning to Valenti. I don’t know what happened to this place. I loved my experience buying my Cadillac from them, but in the past few years the service department has absolutely gone downhill. I’ve been trying to get an appointment to fix my car door (it won’t open) and brakes for what seems like forever. I cannot get an appointment to save my life. No one returns calls. I tried the online scheduling and they don’t honor those appointments or even call to attempt to rebook. When I finally had someone call me to schedule an appointment they gave me one for weeks out. Okay fine, maybe they are busy. The day of the appointment comes and no one comes to pick up the vehicle. I try calling for hours to finally get a call back saying that they scheduled the appointment the next day and I must have been mistaken. There was no possible way I got the date wrong as I called back to confirm a few times. If this was a one time instance I would be able to look past it but this is actually the third time this same thing has happened. I don’t understand why it is so difficult to make an appointment for this vehicle.