2023 Cadillac Escalade 4WD Premium Luxury

I had an amazing experience at Ken Ganley Chevy of Aurora! Justin was incredibly informative and helpful in guiding me to the perfect vehicle that suited my needs. I was sentimental about letting go of my car after 10 years, but Justin made the process smooth and reassuring. Steve, the finance manager, was equally fantastic—he respected my limited time while still answering all of my questions thoroughly and efficiently. I truly felt valued and appreciated throughout the entire process. Highly recommend this team for their professionalism, empathy, and outstanding service all around!

First time dealing with Ganley Auto Group, and initially I became very frustrated. I contacted the dealership from Atlanta concerning a 2018 GMC Sierra. Salesman Frank Frazza advised vehicle was available. I submitted paperwork deal went through, 2 weeks later I fly to Ohio to pick up the truck and the front tire needed repair. During the test drive airbag light came on. Being it was a holiday weekend the part needed for the airbag was unavailable. Nik the sales manager flew my wife and I back to Atlanta, He had the tire & airbag repaired. Two weeks later the truck arrives in Atlanta. My wife drives it home and the transmission has an issue. I contact Nik he advised to take it to a Chevrolet/GMC dealership for repair and they will handle it. I take it Carl Black Buick GMC here in Atlanta. Steve the service advisor says a simple fluid flush for the transmission and it needed a battery. He contacted Nik, they came to terms and Ganley took care of the repairs and gave me $500 towards the purchase of new tires. My final comment is Ganley Chevrolet made it RIGHT! Thank you Frank Frazza, Matt Ingersoll and Nik Stuart! You’ve redeemed my confidence in the car buying experience!

I had an exceptional experience at Ganley Chevy in Aurora! Typically, I expect one or two standout individuals when visiting a dealership, but here, every single person I interacted with—no less than seven—was friendly, professional, and incredibly helpful. I was purchasing a certified pre-owned vehicle, and the team made the process seamless from start to finish. What truly impressed me was how they addressed every question and concern I had promptly and professionally. They went out of their way to ensure I felt confident and informed every step of the way. This dealership has an outstanding team that works together to deliver top-notch customer service. They exceeded my expectations in every way, and I can’t recommend Ganley Chevy in Aurora highly enough. I’ll definitely be returning for future purchases!