2023 Volkswagen ID.4 PRO S LG

I had an amazing experience at Dick Hannah Subaru! This was my first car purchase from them, and both my husband and I were pleasantly surprised, especially considering our previous car-buying experience at another dealership was a total nightmare. From the moment we walked in, we were greeted warmly and made to feel welcome. The staff were friendly, hospitable, and genuinely helpful in guiding us to the right car for our needs. Our sales associate, Rosa, was incredibly patient, knowledgeable, and kind. She took the time to walk us through the available options, focusing only on the cars that met our criteria, which made the whole process so much easier. Once we found a car that we liked, the pricing was straightforward and transparent, with no hidden fees or surprise charges beyond the agreed-upon out-the-door price. Mikella (financing) was fantastic. She was approachable, thorough, and explained everything clearly when it came time to the paperwork; ensuring we fully understood every step of the purchase. Overall, this was an outstanding experience, and I would absolutely return to Dick Hannah Subaru in the future. It's clear they truly prioritize their customers' satisfaction and care.

I found my new mechanics and service department. Christopher has been top notch with his customer service.. always a pleasant smile and excellent customer service. He doesn't pressure me into getting things done that aren't needed. Remembered what my car needed and only recommended those services. He helped me get cheap financing for the work being and made the whole ordeal painless.

My wife and I have purchased many cars over the years but this was the best experience we have ever had at a dealership. Ryan Singh helped us out and made our purchase stress free and enjoyable. Ryan was funny, easy to talk to and full of life experiences. He made sure we knew what they were working on every step of the process. He spent a great deal of time talking with us making us feel comfortable. This car was for my son who is turning sixteen soon and my son loved Ryan as well. I appreciate the whole experience and we will definitely purchase again when we are ready for another car. I have to thank Dakota as well who was also great and got us quickly signed without feeling any pressure to purchase anything extra. I want to thank everyone at Dick Hannah Subaru who helped us out and I would recommend them with the highest rating I can give.