2014 Dodge Charger SXT Plus

We purchased a 2013 Ford Raptor SVT from Carizona and could not be happier with our experience. We live in Southern California and have been hunting for a used Raptor for some time now. This vehicle popped up on AutoTrader, we expressed interest through there, and we were conversing with the team in Mesa by the next morning. The process from discovery to our first trip was easy, quick, and painless! Jacob (Sales) was a pleasure to work with. He had answers for all of our questions and would consult with the appropriate parties for clarifications on things like loan terms or warranty information. He was always easy to get a hold of and would even keep in touch on his days off to keep us informed of developments. When we are in the market for our next car purchase, we will be seeking him out! Loan and purchase paperwork were sent next-day, Yesenia (Finance) had each signature line color-coded for my wife and I. This made things very easy to go through, get the appropriate items notarized, and turn the paperwork back around to them. We purchased the truck entirely online and it is even better in person. Having that "vehicle delivery" experience was really unique and our son was thrilled to be a part of it. The company Carizona works with is great - Jimmy was a pleasure and made sure it was a fun experience for our family. He kept in touch with us the night before to talk about logistics and an estimated delivery window. My wife and I are still pretty shocked we finally got into a Raptor. We are very happy with our purchase! Thanks again to Jacob and the team at Carizona. Our family received our vehicle insanely fast, it made our son's Spring Break a memorable one!

I am a 15 year old, almost 16, and the manager (who I unfortunately did not catch the name of) and the sales associate (Jacob) did literally everything in there power to lower the price as much as possible for me. I have been working for months to have enough money to afford this car that I have had my eye on for a long time. They genuinely were so amazing and I highly recommend this place to anyone looking for high quality used cars :)

So I waited until my first car payment before making a review. I’ll be honest, going into Carizona, I was super excited .. I did plenty of research on the vehicle I wanted and what budget I was working with … I found my dream car, 2011 Toyota 4Runner with 3rd row seating (for my little basketball team at home) the initial experience of it all definitely wasn’t the best, but honestly not even worth dwelling on given the overall experience. From the beginning, when our sales associate wasn’t as “motivated” as I would have liked him to be to getting my dream car, Michael, one of the sale manager stepped in and made things happen .. to the point we are doing paperwork in the parking lot 30 minutes after they closed going back and forth with finance to get me where I wanted to be payment and cost wise. I ended up getting my car the next day and a random mechanical issue came up as I was driving away from the dealership . I immediately wanted to cry knowing I sign off my warrant to save an extra $20 on the monthly (as a lot of us do). I called Carizona and within the hour they had someone come to my house and pick up the car.. Again some miscommunication, but it was resolved and fixed within 30 minutes. Then three weeks later, my tire burst on the freeway (as a result of the mechanic mishap after purchasing) I was able to call and speak with Michael again by chance and he immediately got things moving and get the GM involved to get the issue resolved. Mechanic showed up again to my house and replaced my tire with a brand new tire. They also notice a loose bolts, took the initiative and took it to the shop to get it resolved. The GM called me personally to let me know when the issue needed to be addressed and the work was completed . Given that I am a busy mom with 4 kids, the amount of effort that came from the dealership in making my traumatic buying experience as fluid and professionally as possible was so much appreciated. 10/10 recommendation. I’d say I’d be back but I plan to enjoy every mile I can get out of this car before I do, given it’s a Toyota, that might be awhile… but I definitely recommend them for a good buying experience. Huge shout out again to Michael, the man who deserves all the credit on saving and making the sale even though he got no credit or cut (he works internet sales so he wasn’t even the presiding supervisor at the time).