2023 Chrysler Pacifica Touring L

I have owned a lot of vehicles since my first one in 1967. I am 78 years old and I have never had an easier purchase than I had at PARRISH FORD! I talked to Jason on the phone, made appointment for Saturday morning. The vehicle was ready. Jason got some information and turned us over to John who finished the deal. There was no Service Charge! John had the paperwork ready, we signed and headed up the road. The whole process was easy. All of the people were friendly and helpful. I really felt like we were part of the family.

I always have a pleasant experience whether I’m getting an oil change or any type of repair. Kate at the service desk is always professional and polite. I’m always updated on any issues that arise and given all the options and pricing in a timely manner. I have never been blindsided with a bill I don’t anticipate.

I had been window shopping for a pre-owned Ford Explorer for a few months when I found the exact one I was looking for at Parrish Ford (and they had not only one, but two that fit my specific criteria). When I called & got Jason, he added me to their list and he made sure I was the first to know when they came in. The entire staff at Parrish Ford was so kind, respectful, and just downright easy to work with - I think I test drove & bought my car within the better part of an hour (you can’t beat that with a young family). We are a devoted Ford family and have had a couple experiences at bigger Ford dealerships that were not great (the usual aggressive sales tactics). I can say with certainty that we’ll try to use Parrish for all our Ford needs going forward. If you’re in the Richmond area, trust me when I say that they’re worth the short & beautiful drive out to Goochland ??????