2023 Chrysler Pacifica Touring L

It's hard to find great customer service in today's world, especially when it's a situation that's typically expensive and stressful such as automotive repairs and shopping for a new vehicle. At Otto, you don't feel like a customer because they don't treat you like a customer. At Otto they're genuine! You're treated like family and this will become very clear to you right away when you visit. If you want the best service in the area, do yourself a favor and stop in! I can assure you that Stephanie, Amanda, and the rest of the team will take good care of any and all your automotive needs! The coffee is great and you'll leave happy, stress free, and most importantly, safe on the road like I did today!

We had a very good experience at Otto Chrysler Dodge Jeep Ram of Greenwich! Our engine light was 'on'...For a very fair price, they diagnosed what the problem was, within a half hour. Also we were running late to pick the car up from zoom meetings. So they allowed us to pay over the phone. This way we were able to pick the car up after hours, which was extremely helpful! They are all very nice people there too!...means alot. We highly recommend Otto! :) :) !! Sincerely, Sheryl and Norman Ballard

I give FIVE STARS to Otto Cars of Greenwich for their outstanding service and unwavering commitment to customer satisfaction. Recently, I found myself navigating a tricky warranty claim, and Otto Cars came to my rescue with their expertise and professionalism. Their customer service team, led by Amanda, ensured that I was kept informed at every step of the process. Amanda's attention to detail and genuine care made the entire experience seamless and stress-free. Moreover, Otto Cars provided exceptional documentation on the status of my vehicle, giving me peace of mind throughout the repair process. Their friendly staff went above and beyond to make sure I felt valued as a customer, and their speedy repairs exceeded my expectations. When I received my car back, it was not only repaired but also returned in “like new” condition with a fresh wash and interior clean. This level of attention to detail wins my loyalty. If you're looking for a dealership that values customer service and goes the extra mile for new and existing customers, check out Otto Cars in Greenwich. They have earned my highest recommendation, and I will undoubtedly be returning for all my automotive needs. Additionally, the technicians at Otto Cars inspected routine maintenance previously performed on my car, a task evidently neglected by my previous dealer, despite my loyalty and regular visits over a 5-year period. It is this attention to detail that solidifies my opinion of them as an exemplary automotive service provider.