2024 Chrysler Pacifica Touring L

I have had several experiences at Rowells and have been extremely impressed with their competent technicians and friendly staff. They go above and beyond to satisfy each customers individual needs whether it is a simple vehicle inspection or a complicated diagnostic repair. They have gone out of their way to get my vehicle into the shop during times when all other local shops were projecting appointments over a month away. I will be using Rowells for all of my future vehicle needs and would 100% recommend others to do the same if fast & reliable service at a fair price is something you value.

I have been a Rowell's customer for years, purchasing several vehicles from their dealership. There is no high-pressure sales or deceptive tactics—just honest pricing and a hassle-free buying experience. Scott and Garth have treated me exceptionally well throughout the years, and Tim and the folks in the service department ensure my vehicles are always in excellent condition. If you're looking to haggle on price and feel like just another number, look elsewhere. However, if you want a worry-free buying experience with genuine people who stand behind the vehicles they sell, Rowell's is the place to go. You won't be disappointed.

Correctly diagnosed and fixed an absolute pain in my booty misfire. The coil pack they got was faulty out of the package, so when I went to get it, the same issue still persisted. Brought it back right then, they double checked it, and ALSO fixed something else, FOR FREE (exhaust leak). It was correct and fixed the next morning, at no additional cost to me. Their diagnosis was dead on, the part was just faulty out of the package, and they still made it right and did another job they didn't have to do. Best mechanic experience I've ever had, and this is coming from someone who almost never trusts mechanics, and does most of their own work if I have the tools. I will happily use them for everything in the future. I'm also umm, flamboyant, and was not discriminated against in any conceivable way. These guys are really good people and do really good work