2023 Chrysler Pacifica Touring L

First and foremost, Brian did a fantastic job walking me through the entire process. This was my first time purchasing a new truck, so needless to say I was anxious about how all of it would go. He made it easy. He helped me set up everything in the truck, showed me how to use it, and got me a extremely fair dollar value on my trade in. You can definitely see the 25 years of experience in everything he did, and will be going through him when my wife is ready to buy her vehicle. I couldn't be happier with my experience at Jay hatfield in Columbus Kansas

Good service and usually pretty quick in and out I hope to buy another car from here when Im ready to trade in : update they're still awesome I have zero issues when I go to them

Had an issue at a different dealers service department that sent my wife off with a loose break caliper. The service department at Jay Hatfield stepped in and took care of everything in a very quick and efficient manner. They will be our service department going forward.