2021 Chrysler Pacifica Touring L

We just completed our purchase of a CPO Volvo from Bill Kidd’s Volvo. The entire process from the initial email to us driving off the lot was professional and flawless! Not living in the Maryland area we needed a sales representative we could heavily rely upon. Sam, our sales representative, from the first phone conversation was exceptional, knowledgeable, honest and detailed oriented. Not one detail was overlooked in making this the simplest auto purchase transaction we have ever experienced. We also had the pleasure of meeting Jared, the finance manager. Jared is a delight to work with and will brighten any transaction. Signing documents has never been so enjoyable. We absolutely would recommend Bill Kidd’s to all wanting to purchase a Volvo.

My wife and I just recently had a great experience working with Matt and Andy to purchase a certified pre-owned XC60. They truly took all the time we needed to help us make the best decision and ensure the vehicle was as perfect as possible despite being 3 years old. you won't be disappointed in the service you receive if you are looking for a Volvo.

I purchased a 2024 service loaner with about 5K miles on it. At purchase time the price was right and the sales process was straight forward. (Best of all they did not waste my time with a protracted finance/purchase session and did not push any upsells.) A few days after I got it home I noticed a small cosmetic problem with the car. I felt stupid for not noticing before I drove it off the lot and I postponed contacting them. A month later I got around to contacting them with a separate question and I mentioned the cosmetic problem. They were understandably guarded in their response (how were they to know I didn't cause the problem), but invited me to come in. After taking a look at the problem they offered to fix it at no charge, and also decided that they had not cleaned and detailed my car sufficiently before delivery. They sent me off in a loaner. When I returned after work the car was sparkling and the cosmetic problem had been fixed. I highly recommend salesperson, Debbie Skipper and the customer care provided by the manager, Andy MacCord.